Frequently Asked Questions
Everyone Has Questions When It Comes To Their Health
We Have Answers
Dr. Raman and her staff uphold the philosophy that healing is truly a team effort. We are always available to answer any questions or help in any way. When you are in need, we are there. Phone calls are returned immediately, appointments are readily available, and our dedication to your healing is of utmost importance to us.
We know and understand that when you are not well, the last thing needed is the anxiety of being on hold. We have an open door policy and ALWAYS welcome any questions, comments, or concerns.
Concierge Healthcare
Dr. Raman offers quality healthcare in which she devotes greater time to the patient’s individual needs. Each symptom and treatment plan are approached with detailed precision. Symptoms are never dismissed as a diagnosis, but rather you will work together as a team to identify and address the root cause of the symptoms. Dr. Raman teaches patients that they truly hold the power in their own healing. Using a blend of Eastern and Western medicine, you too will experience the benefits of holistic healing while utilizing modern day resources.
You will receive personalized healthcare from Dr. Raman as your primary physician. You will have access to our office 24/7 via the patient portal. At the time of your appointment, you will be brought to an examination room with no wait times. Appointments will be available within 24-48 hours of calling the office (acute illness will take priority). All office visits include extended appointment times of 45-60 minutes. You can be reassured that all of your concerns will be addressed without the rush. With us, you are not just another patient on the schedule, you are our priority.
Yes! Concierge care is for anyone who demands a higher quality of healthcare, whether it be timeliness of scheduling, attention afforded during appointments, security and trust in a primary care physician dedicated to your health goals or necessity for chronic condition care that determines your needs.
Dr. Raman has limited her program to 400 patients instead of 3000 patients like a traditional medical practice would carry. When this limit is reached, anyone wishing to be her patient is placed on a waiting list. This allows her to give you the personalized health care that you deserve.
Yes, we are currently accepting new patients and look forward to being part of your wellness journey. To become a new patient, please complete the process detailed here: Become A New Patient
Due to the amount of time Dr. Raman invests in each patient in the Concierge Healthcare program, Lunaris does not currently accept healthcare patients that are not members of the Concierge Healthcare program. Other services, such as aesthetics services and holistic healing programs, are available to anyone, whether a member or nonmember.
Dr. Raman believes each person, irrespective of age or degree of health ailments, deserves the same time and effort into their care. Therefore, the program fees are standard for each individual.
Services
Dr. Raman also offers aesthetic procedures, Pranic Healing therapy, 1-1 guided meditation, in certain cases personal training and nutritional counseling. There is an additional cost to these services and not inclusive of the program fees. The services will not be submitted to your insurance plans and HSA cards are not accepted.
No. Anyone is welcome to schedule an appointment. If during the treatment process, Dr. Raman feels that your conditions require medical input, she will request follow-up with your regular physician. If you are not part of Dr. Raman’s practice, no medical advice will be given. Please refrain from any courtesy questions during these sessions.
Insurance & Billing
We offer monthly, quarterly, or annual payment options. For approximately $5/day, the price of a Starbucks coffee, you can be assured your investment in your health will yield life-long dividends. Call our office today to get started!
No. This fee will not be covered by any insurance plan. The program fees for Dr. Raman’s practice are out of pocket.
Please check with your carrier. We have found that many plans will allow you to use those pre-tax dollars to cover the annual fee.
Yes. Dr. Raman will bill all office visits and in-office procedures to your insurance company. All copays and insurance balances are the patient’s responsibility. Patients are also responsible for any balances incurred through outside facilities that Dr. Raman may refer to as part of your treatment plan (i.e. labs, imaging or other diagnostic testing). No portion of the program fees may be applied to these charges.
Everyone has questions when it comes to their health. We’re here to help you! If you don’t see your question answered here, please contact us.
CONTACT INFORMATION
OFFICE HOURS
Monday – Friday | 9:00 – 4:00 |
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